Connecting to the Core

Q-SYS Level 1 Training : Software Overview

6 ) Audio Player & Media Drive

7m 11s

9 ) QSC Conferencing Solution

20m 46s

11 ) Final Exam Overview

15m 43s

Video Transcript

Connecting to the Core 6m 57s
0:08
One of the most requested troubleshooting topics is, “How do I get my Q-SYS Design onto a Core?”
0:15
A close runner up is, “What do I do when I see this guy?”
0:23
In this video, we’ll show you how to connect to a Core right out of the box,
0:26
but we’ll also show you the differences between connecting to a Core that’s already on an existing system.
0:35
You’re going to need a Q-SYS Core Processor, a network switch
0:39
a couple of Ethernet cables, and a laptop or PC..
0:42
Now first, you want to make sure that Q-SYS Designer Software is installed on your computer.
0:47
This can be downloaded free from qsc.com.
0:51
Next, you’ll establish a connection between the computer and the Q-SYS Core via the network switch.
0:58
You’ll need to select a switch from our list of qualified “Q-LAN switches”,
1:02
which can also be found on our website.
1:05
Q-LAN is a set of protocols that allow audio and data to be transported over standard Gigabit network
1:12
between your Core, your computer, and other Q-SYS networked peripheral devices.
1:17
Connect your Q-SYS Core to the switch via the LAN A connection,
1:22
and connect your computer to the switch as well.
1:25
If you’re connecting to an existing system, simply connect your computer to the switch.
1:33
For new system switches, you should also download the Setup Guide for your switch.
1:37
This document will show you step-by-step how to properly setup your switch
1:42
to allow it to accommodate Q-LAN protocol requirements.
1:45
If you’re connecting to an existing system, hopefully this is already done for you,
1:49
but it never hurts to double check these settings.
1:55
The next step requires the Q-SYS Designer Software.
1:58
First, launch the application to create a new design,
2:01
or open an existing design that you’ve already been working on.
2:05
Navigate to the Inventory panel on the Left-side Pane,
2:09
and you’ll notice that a Q-SYS Core automatically is part of your inventory.
2:13
By default, this will display a Core110f with the name “Core-1.”
2:20
If you select this Core, you’ll notice that its Properties appear in the Right-Side Pane,
2:25
and here you can edit the name and the Model of this Core.
2:29
When you eventually run this design,
2:31
it will only connect to the Core on the network of the same model and name as this Core in your Inventory.
2:38
That means we need to change these Core properties
2:41
to match those of the physical Core you want to connect to. So how do we do that?
2:47
One option is just to look at the Core!
2:49
The front panel of the Core will tell you its model number, and if you press the Page or Next button,
2:56
you can cycle through its screens until it displays its Device Name.
3:00
But I’d recommend a different option, which is to use the Q-SYS Configurator Tool.
3:05
Simply navigate to Tools > Show Q-SYS Configurator.
3:10
The center of your screen now displays the Q-SYS Configurator,
3:13
which displays every single Q-SYS device connected to your network.
3:17
You’ll see your Core listed in the scroll bar on the left.
3:20
The status box beside each device’s name indicates
3:24
the connection status between your computer and that device.
3:27
A green box indicates your connection to the device is OK,
3:31
but a red box will indicate some sort of a connection failure
3:35
And a blue box is usually an indication of network inconsistency.
3:39
Since new Cores default to auto-IP mode, your new Core should have a green box.
3:45
If you’re connecting to an existing system, this Core might show a red box,
3:50
which probably means it has some static IP address outside of your computer’s range.
3:55
In this case, you’ll need to change the PC’s IP settings
3:59
to live in the same subnet as the Core in order to communicate with it.
4:03
If you don’t know what you’re doing, talk to the IT department first,
4:07
and make sure you’re not assigning an IP address to your computer
4:10
that is already being used by some another device on the network.
4:15
Click on your Core to display the device information window.
4:18
Here you will find important information regarding your physical Core, including its Name and Model type.
4:24
Yes, this is the same information you will find on the front display,
4:28
but now you know that our computer is properly networked to the Core.
4:33
Also, you can change the name of the Core here if you like.
4:36
A new Core right out of the box might be named something generic like “Core-3eb7”,
4:43
so I recommend renaming the Core to something more appropriate. Then select “Update Settings”.
4:52
However, if you’re connecting to a Core that is already installed and running a system,
4:56
you probably don’t want to change that name here in the Configurator.
5:00
Somebody has taken the time to name that Core for a reason, and you don’t want to mess with them.
5:11
Regardless of what your Core is named,
5:13
it’s time to make the Core in your Inventory match the Core on your network.
5:18
Once again, click on the Core in your Inventory to display the Core Property window in the far Right-side Pane.
5:26
The Configurator tells me that my Core’s name is “Conference-1”,
5:30
so I will copy that information into the Name field in my design.
5:36
The model of my Core is a Core 110f, which I'll select in the Model dropdown list in the properties.
5:43
If your Core uses IO Cards, you’ll also want to adjust the Core’s Property
5:48
so that each Card Slot matches the type of IO Card installed in that Core.
5:53
Once all of your information matches, save your design to the Core
5:56
and run by navigating to File > Save to Core & Run, or just press F5.
6:04
If the version of Q-SYS Designer Software on your PC is different than the version on the Core,
6:09
you’ll see a screen asking if you want to upgrade your Core’s firmware.
6:13
This may take a couple of minutes.
6:15
If you see a screen like this and the network never progresses past “Discovering Core …”,
6:22
this is an indication that your design
6:23
cannot find a Core on the network that matches the name you’ve provided in your design.
6:29
Double check that the name of the Core in your design exactly matches the name of the Core on the network,
6:35
and that you have a green connection status. Then try again.
6:40
Once your design is running on the Core,
6:42
you’re ready to start designing a new system or troubleshooting the old one!
6:46
Thanks for watching!

Lesson Description

Connecting to the Core 6m 57s

Learn the common troubleshooting topics related to connecting to a Q-SYS Core, and how to remedy them.

Tips and Definitions

Connecting to the Core 6m 57s

Coming soon!

Downloads and Links

Connecting to the Core 6m 57s