This course is designed for service technicians and support personnel who need to diagnose and troubleshoot issues in their Q-SYS systems, but make no mistake: Q-SYS users of all levels will find valuable information in these videos!
Unlike our more advanced Q-SYS Quantum course, this course prepares you with the fundamentals of technical troubleshooting, it also serves as a handy checklist to for gathering all the pertinent system information, logs, and access documentation you need for on-site visits.
Before contacting Q-SYS support for assistance with simple issues, please follow the steps outlined in this course to resolve most of the common issues. It will also prepare you to have all the information you need to have available for your first call with a Q-SYS Support technician so you can get your problem solved and your system back up and running quickly!
