How To Automatically Create a Help Ticket for Q-SYS Reflect App for ServiceNow

Lesson Description

Now that you have installed and configured the Q-SYS Reflect App for ServiceNow how do you make use of all this data? This video will show an example on how to automatically create a help desk ticket when a Q-SYS core goes offline.   There are a number of possibilities to be able to use this data to trigger other actions and workflows in ServiceNow and this just highlights one scenario.